I thought they had. Unfortunately, it was just the standard thing and it overwrote or damaged what vehicle files we did have, so the ones that were left no longer work. /sigh. I was so hopeful, but I guess I should have known better.
Just so everyone knows, if you don't copy your SD card before you upgrade to the next level, it will erase or invalidate what info you have left on the card when you download the new base program. In fact, you likely won't be able to run the stuff you have backed up if you have v6.31 and unwittingly download v6.33 - it causes an error and the programming is written to scramble/erase anything on the card with the bad version/user files matchup.
Thanks for asking Chris. After this fiasco my hubby is ready to sell me for scrap, and within a couple of days I had managed to crash both a PC and an iMac trying to get this straightened out. So, what I am left with is a chip with NO VEHICLE FILES, or fragments of files that are no longer usable. I tried to cobble something to gather, but I end up with infuriating messages about version discrepancies and other stuff. I'm just gonna chalk that $2k up to padlock and life lessons while I decide if I really want to update and spend even more money on something Autel US won't even take to us about - their exact words were,"Its a Chinese scanner that's discontinued and expired. You'll have to talk to China."
All I have to do now is come up with all the updated files to go on that danged updated base card file. It'd be less expeensive to bury me, so I guess I will hold my breath. I feel so bad. /cries